Call center software, call center software solution, hosted call center

Start Your Own Call Center’ Today!

In this highly competitive world out there, it becomes extremely vital for all the organizations to interact and communicate with their customers in a competent manner. In order to fulfill this motto, more and more companies are implementing or employing advanced communications mechanisms to enhance the connectivity with their customers in a brilliant way. But is it that easy?

Until and unless you don’t hire a professional team that is arrayed with perfect members of technology specialists, you cannot succeed in your aim! It is where the role of Web Infomatrix comes in. We are a dedicated IT company that endeavors perfect ‘hosted call center solutions’ for all our clients out there. Based on our firm understanding of the nuances of outsourcing, ablaze management and our reliable record, we offer excellent hosted call center solutions to provide the best services that enhance the communication aspect of your company perfectly. So no matter whether you are a fresher, a mid-size company, or a multinational company, we endeavor services to every genre!

We are masters in helping our clients improve the way they interact with their customers and improve their brand recognition in the best way possible. We not only provide professional call centers solutions but also work as an advisor to our clients in terms of adding the right technology or solution within their hosted call center.

Here is a list of our services:

  • Hosted Predictive Dialer, Hosted Progressive Dialer & Hosted Preview Dialers.
  • Predictive, Progressive and Preview Dialers.
  • Customer Relationship Management.
  • Quality Monitoring.
  • Automatic Call Distribution.
  • Hosted IP-PBX Telephony Systems.
  • Voice Messaging.
  • SMS and Text Messaging.
  • Interactive Voice Response.
  • Call / Voice Recording and Recognition.
  • Email Management.
  • Web Self-Service & Knowledge-base solutions.
  • Web Chat, Web Collaboration & Web Call-Back.

Here is a list of Advantages that that are linked with our dedicated Hosted Call Center:

  • We implement speedy services that allow you to run your set up in a quick manner.
  • Minimal cost range, yet an ace service! What else can you ask for!.
  • Our hosted call center services allow our clients to expand their workforce to a broad range of skilled and experienced agents.
  • You don’t need to have any technical knowledge to work with us. We will handle everything for you (depending on your choice of packages and services).
  • And more!.

We are proud to offer a one-stop solution for all your web-solutions needs with magnificence.